Frequently Asked Questions

What are Rollguard cradles?

Rollguard fibre cradles are an innovative packaging product for all roll and cylindrical products.  Cradles are used to help transport and store these products.  They offer numerous benefits compared to other packaging methods including pyramiding, boxes, and custom pallets.  Rollguard fibre cradles are also 100% recyclable.

Why use Rollguard fibre cradles?

There are many reasons to use cradles including:

What kinds of applications can fibre cradles be used for?

Fibre cradles can be used in any application that involves a roll or cylindrical product. Some of these applications include:  medical films, roofing materials, roll-up doors, stretch wrap, shrink film, paper rolls, tape, coated films, and many others.  Please view our Applications page for more information.

How do I use fibre roll cradles?

Please view our “How to Guide” for Rollguard samples to learn how to separate a cradle pair along with how to build a pallet with cradles. Also, click on the “View Demo” on the top of the page to view a video as to how use fiber cradles as well.   If you need more assistance after receiving samples contact the Rollguard Sales Department for more tips and help.

Difference between pairs and singles?

Most of the Rollguard fibre cradles arrive as a pair. The cradles are produced in pairs for efficient manufacturing and ease of use.  Cradles will need to be separated at the perforation line by folding back and forth and pulling apart from the sides rather than front to back.  Separated portions of the fibre cradles are used for support on the pallet and on top of the last layer of rolled goods.  Pairs are folded over in between layers to provide stability and roll protection throughout the entire pallet.

How do I find what fibre cradle matches the best with my product and application?

Use our “Pallet Configurator” to find out what size cradle you require. You will need to know how many rolls you want per layer, the pallet width, and the roll diameter.  After you determine the fibre cradle, contact Rollguard Sales Department to acquire a quote.

What are Rollguard EU fibre cradles made from?

Rollguard EU fibre cradles are made from a mixture of pre-consumer corrugated clippings (byproduct of producing boxes) and water to create a thick wall molded pulp. Most people think of egg cartons (thin wall) when they hear molded pulp. However, thick wall molded pulp is just that, thicker, and therefore offers greater strength and is generally used to package heavier items that require extra support and cushioning. Visually, it is very easy to distinguish thick wall from thin wall. Thick wall is approximately 5mm to 10mm thick and thin wall is generally in the range of 2mm to 4mm.

Once the molded pulp and water are mixed together, the mixture is vacuumed into a mold and placed in an oven to dry for the desired part.

How much weight can a Rollguard EU fibre cradle hold?

The answer is actually quite simple.  The cradles are actually used for stability and are not necessarily carrying the weight of the roll.  Each roll is supported by the roll below it.  Most base layer rolls can support the weight of the rolls above them with little to no problem.  In some cases, when rolls are soft or susceptible to impressions, markings can be reduced by adding additional cradles.  Rollguard EU is often able to make specific recommendation for your particular application to most effectively and efficiently package your rolls.

If you have additional questions on your specific application, please click on the Contact link on our webpage and we would be happy to help.

Where are your Rollguard EU cradles produced and shipped from?

Fibre Rollguard EU cradles are manufactured and shipped from Germany.  This allows us to provide our European customers with many benefits.  These include:

These factors help to increase convenience, effectiveness and efficiency for your business.

Can I get sample cradles and how fast?

Yes samples are available. We provide enough cradles to stack one full pallet of rolled goods.  Samples are available free of charge.  Shipping charges from Neustadt, Germany will apply.  Samples will arrive within 3 – 4 days after request has been made, and we received all of the necessary details to proceed.  To obtain samples contact the Rollguard Sales Department.

What is the minimum order size?

Rollguard sells fibre cradles in a bundle. A bundle is a set package of fibre cradles.  Quantity of fibre cradles in a bundle vary based upon size of the roll cradle.   Each bundle arrives on either a Euro or Standard size pallet.  Quantities per bundle and the type of skid will be shown on a quote at the time of the offer.

How do I contact Rollguard Sales Department?

What are your payment terms?

How do I place an order?